Privacy Policy

Last Updated: 17^th December 2025

Privacy Policy for katefeather.com

Information We Collect
We may collect the following types of personal information when you interact with our website:
1. Information you give us directly
  - Name
  - Email address
  - Phone number
  - Postcode
  - Message content (via contact forms)
2. Automatically collected information
  We may automatically collect certain information when you visit our website, such as:
  - IP address
  - Browser and device information
  - Pages visited and time spent on them
  - Referring website or search terms
  - Cookie and tracking technology data (see Cookies & Similar Technologies below)
How We Use Your Information
We will use the personal information we collect for these purposes:
- To respond to your inquiries and communicate with you about our services.
- To provide, maintain, and improve our website and services.
- For marketing purposes — with your consent (where required), we may use your contact information to send you news,
  updates, newsletters, offers, and other promotional materials about our services we think may interest you.
  You may opt-out at any time.
- To comply with legal obligations and enforce our terms and policies.
- For analytics and website performance improvements, including measuring and analysing how people use our website.
Marketing Communications
We may send you marketing communications if you have consented to receive them. You can withdraw your consent at any
time by following the unsubscribe instructions included in such communications or by contacting us directly.
We will not send you direct marketing emails without your consent where required by law.
Cookies & Similar Technologies
What Are Cookies?
Cookies and similar technologies are small text files placed on your device when you visit websites. They help the
site recognise your device, remember your preferences, and improve your user experience.
How We Use Them:
We may use cookies and similar technologies for the following purposes:
- Strictly necessary cookies: required for website functionality.
- Performance and analytics cookies: to understand how visitors interact with the website and to improve its performance.
- Marketing and tracking cookies: to deliver relevant ads and track the effectiveness of marketing campaigns, including through third-party services.
Before non-essential cookies are used, we will ask for your consent in accordance with applicable law. You may manage
your cookie preferences through our cookie banner or browser settings, and you can withdraw consent at any time.
Legal Basis for Processing
Under the UK GDPR, we must have a lawful basis to process your personal data. These bases may include:
- Consent: where you have given clear permission.
- Legitimate interests: where processing is necessary for the operations of our business and does not override your rights.
- Contractual necessity: where processing is necessary to fulfil our contract with you.
- Legal obligation: where we must process information to comply with law.
Disclosure of Your Information
We will not sell or rent your personal information. We may share your data:
- With service providers and partners who help us operate our website and deliver services.
- Where required by law, regulators, or for legal proceedings.
- To protect our rights, safety, or property.
Data Retention
We retain your personal information only as long as necessary to fulfil the purposes for which it was collected,
to comply with legal obligations, and to enforce our rights.
Security
We implement reasonable technical and organisational measures to protect your personal data from unauthorised access,
loss, misuse, or alteration. No method of transmission over the internet or electronic storage is completely secure;
absolute security cannot be guaranteed.
Your Rights
Under the UK GDPR and related privacy laws, you have the right to:
- Access the personal data we hold about you.
- Correct inaccuracies in your data.
- Request deletion of your data (in certain circumstances).
- Restrict or object to certain processing activities.
- Request data portability.
To exercise these rights, please contact us at the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated
policy on this page with a revised date.
Contact Us
If you have any questions about this Privacy Policy or how we process your personal data, please contact us:
Email: kasia@katefeather.com
By post: 4 Park Road, Teddington, TW11 0AA
Phone: 020 8255 1886